PCA program reaches full EVV compliance

Mock up of cell phone with message from LIFTT announcing that the agency is fully EVV compliant



We are thrilled to announce that Living Independently for Today and Tomorrow (LIFTT) ‘s Self-Directed Personal Care Assistant Program (PCA) is now in full compliance with Electronic Visit Verification (EVV) requirements. This significant achievement underscores our commitment to providing the highest quality services to our community while adhering to state and federal regulations.

What is EVV?

Electronic Visit Verification (EVV) is a technology-based system used to verify the delivery of home health services. It ensures that caregivers arrive and depart at the scheduled times and perform the required tasks. EVV systems record the date, time, and location of service delivery, providing real-time tracking and verification to ensure accountability and transparency in-home care services.

Challenges and Barriers Overcome

Implementing EVV came with its share of challenges and barriers. Transitioning to a technology-based system required extensive training for our staff and caregivers to ensure they were comfortable and proficient with the new processes. We also had to address data privacy and security issues, ensuring that our consumers’ information is always protected. Additionally, integrating EVV with our existing systems required significant time and resources for seamless operation.

However, our dedicated team rose to the occasion, overcoming these hurdles with determination and expertise. Their efforts ensured a smooth transition, allowing us to maintain the highest standards of care and service delivery.

Acknowledging Our Outstanding Team

This milestone would not have been possible without the dedicated efforts of our outstanding team members. We want to extend our heartfelt appreciation to Alyssa Everett, Lanette Brown, Annedria Vincent, Melanie Leuthold, Tana Stone, and Ashley Wolf Black. These remarkable individuals ensured that LIFTT met and exceeded the EVV standards.

Alyssa Everett, LIFTT’s Payroll and Accounts Receivable Manager, has shown exceptional leadership and organizational skills, which have been instrumental in guiding our team through the complex EVV implementation process. Her attention to detail and unwavering dedication have been invaluable.

Lanette Brown, LIFTT’s Personal Care Program Facilitator Supervisor, has been a cornerstone in this initiative. Her deep understanding of the program’s intricacies and ability to navigate challenges gracefully and efficiently has been vital to our success.

Annedria Vincent, Melanie Leuthold, Tana Stone, and Ashley Wolf Black, our dedicated PCA Program Facilitators, have demonstrated extraordinary commitment and hard work. Their collaborative spirit and proactive approach ensured a seamless transition to the EVV system, enabling us to continue providing uninterrupted care to our consumers.

EVV is a critical component of home care services, providing real-time tracking and verification of caregiver visits to ensure accountability and transparency. This system enhances the quality of care and safeguards the well-being of our consumers by ensuring that all services are delivered as scheduled.

At LIFTT, we remain steadfast in our mission to empower individuals with disabilities to live independently through education, support, and opportunities. Our compliance with EVV reflects our ongoing dedication to improving service delivery and maintaining the highest standards of care.

We are immensely proud of the work done by our PCA program team. Their contributions have been pivotal in achieving this milestone, and their commitment to excellence inspires us all.

For more information about how PCA services or LIFTT’s other programs can help you on the road to independence, please call (406) 259-5181 (Billings) or (406) 948-8500 (Glendive) or visit us at liftt.org. Together, we are building a stronger, more inclusive community.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides people with disabilities with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple or Android Device.

You can donate to LIFTT by clicking here.