Wednesday Wisdom: Insights from LIFTT

Welcome to the series called “Wednesday Wisdom” where we take you, our consumers, supporters, and readers inside of LIFTT to give a detailed picture of some portion of our programs, services, and operations

On the job training

Years ago, having been supplied with a plethora of information and resources to tackle the particular problem they were seeking assistance with, a LIFTT consumer told their IL specialist, "You guys at LIFTT are like a human Google, you know everything." Well, we don't...

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A Trio of Reflections on Working at LIFTT

A Trio of Reflections on Working at LIFTT

Editor's Note: As 2025 comes to a close, Three LIFTT Team Members, Lanette Brown, Pamela Ramirez, and Eileen Rodriguez, each offer a reflection on their work with LIFTT.  Lanette's Reflection: "A smile can make anyone's day better."  I’m writing to wish you happy...

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The PCA Program Service Delivery Record & Billing-#Wednesday Wisdom

The PCA Program Service Delivery Record & Billing-#Wednesday Wisdom

Kasey Mook clerical assistant in LIFTT’s Self Direct Personal Care Assistance Program (SDPAS) takes readers through the Service Delivery Record (SDR) process utilized by LIFTT consumers and their personal care attendants to document services rendered so that correct billing and payment may occur.

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