Moments of Independence/Success Stories

Moment of Independence: Taking Control of Health Through Knowledge and Support

Editor’s Note: Each month, the LIFTT Connection Newsletter will highlight a “Moment of Independence” showcasing some of the ways we have successfully assisted consumers in meeting their goals. This month is a story of how, through our Peer Counseling Services and Knowledge (specifically the DECIDE Self-Management Program), LIFTT helped an older adult to take better control of their health.

LIFTT was able to help a recent consumer stay in better control of their Diabetes through Peer Counseling and the DECIDE Class. (File Photo/Pexels)

Every day, individuals across Southeastern and South-Central Montana take meaningful steps toward improved health, confidence, and independence. Through LIFTT’s peer counseling and education programs, participants are gaining the tools and support they need to make lasting changes in their lives. Here is the story of one such consumer we recently served.

The Situation

An older adult living independently in the community was facing multiple health challenges, including hearing loss, diabetes, and visual impairment. Managing these conditions alone can be overwhelming, especially when access to clear information and support is limited.

How LIFTT Helped

Through LIFTT’s peer counseling services, the individual connected with staff who provided guidance and support tailored to their needs. As part of this process, the individual participated in the DECIDE Self-Management Program class, where they gained a deeper understanding of diabetes management and the importance of informed decision-making in maintaining their health.

The Outcome

With increased knowledge and support, the individual began to take a more active role in managing their health. They expressed interest in using a continuous glucose monitor to better track blood sugar levels and began attending exercise classes to improve overall health and stability.

What once felt difficult to manage has become more structured and intentional. The individual’s actions reflect growing confidence and a commitment to making choices that support long-term well-being.

Impact

Access to peer support and education empowered this individual to move from uncertainty to action. By gaining knowledge and practical tools, they are now better equipped to manage their health and maintain independence in their daily life.

Why This Matters

At LIFTT, independence is not only about access to services. It is about having the knowledge, confidence, and support to make informed decisions. Stories like this demonstrate how education and peer connection can lead to meaningful, lasting change.

Need Support?

Have questions about managing a health condition or navigating available services? LIFTT is here to help. Our team provides peer support, education, and connections to resources that help individuals live independently and with confidence. For more information, call or stop by one of our offices Monday through Friday, 8:30 a.m. to 5 p.m.: Billings: 1241 Crawford Drive, (406) 259-5181, Glendive: 206 S. Douglas Street, (406) 948-8500, or send us a message anytime online at liftt.org/contact.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides aging and disabled members of the community with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple device.

Our Vision: Empowering aging and disabled individuals to LIFTT themselves above the barriers of life.

Our Mission: Living Independently for Today and Tomorrow – LIFTT’s mission is to empower aging and disabled individuals to live independently through education, support, and opportunities.

You can donate to LIFTT by clicking here.

Moment of Independence: Finding a Path through Medicare

Editor’s Note: Each month, starting with March 2026, the LIFTT Connection Newsletter will highlight a “Moment of Independence” showcasing some of the ways we have successfully assisted consumers in meeting their goals. This month is a story of how, through the core service of Information & Referral (I&R), LIFTT helped a family gain a better understanding of their Medicare benefits.

An example of the card issued to every Medicare recipient (Medicare.gov)

An example of the card issued to every Medicare recipient. Medicare is just one of the programs and services that LIFTT can help people find answers about. Image Credit: Medicare.gov

Every day, people across Southeastern and South-Central Montana face challenges navigating complex systems related to healthcare, housing, transportation, and disability services. Through LIFTT’s programs, individuals and families gain access to information, guidance, and support that help them move forward with confidence.

The Situation

A family member recently contacted LIFTT looking for guidance about how to move forward with Medicare coverage for a loved one with a disability. Like many people navigating the healthcare system for the first time, they felt unsure about where to begin and what options might be available.

How LIFTT Helped

Through LIFTT’s Information and Referral services, the individual received clear guidance about the Medicare process and learned how to contact Social Security to explore available coverage options, including Medicare Advantage plans.

The Outcome

What initially felt confusing quickly became manageable. With the right information and direction, the family member gained the confidence needed to move forward and advocate for their loved one’s healthcare needs. They later shared their gratitude for the guidance they received and the reassurance that helped them move forward.

Impact

Access to reliable information empowered this family to take the next steps toward securing appropriate healthcare coverage and greater peace of mind.

Why This Matters

At LIFTT, providing clear information and guidance helps individuals and families navigate complex systems and take meaningful steps toward greater independence.

Need Help Navigating Services?

Have a question? Need help navigating services or benefits? LIFTT is here to help. Our Information and Referral staff assist individuals and families across Southeastern and South-Central Montana in finding services, understanding benefits, and connecting with community resources. For more information, call or stop by one of our offices Monday through Friday, 8:30 a.m. to 5 p.m.: Billings: 1241 Crawford Drive, (406) 259-5181, Glendive: 206 S. Douglas Street, (406) 948-8500, or send us a message anytime online at liftt.org/contact.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides aging and disabled members of the community with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in Southeastern and South-Central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple device.

Our Vision: Empowering aging and disabled individuals to LIFTT themselves above the barriers of life.

Our Mission: Living Independently for Today and Tomorrow – LIFTT’s mission is to empower aging and disabled individuals to live independently through education, support, and opportunities.

You can donate to LIFTT by clicking here.

Empowerment Begins with Information

At Living Independently for Today & Tomorrow (LIFTT), success is not measured only by the services someone receives. It is also measured by the knowledge gained, the options clarified, and the confidence restored. Sometimes, empowerment begins with a conversation.

In January 2026, Myra, a 76-year-old woman living in Billings, reached out to LIFTT as she prepared for an upcoming arm surgery. Like many individuals facing a temporary or sudden change in physical ability, she was thinking ahead and exploring how she might receive support during her recovery. In particular, she wanted to understand whether LIFTT’s Self-Directed Personal Assistance Services (SDPAS) program could allow family members to be compensated for helping care for her after surgery.

From her very first contact with LIFTT, Myra was met with clear information, respect, and transparency. LIFTT staff explained how the SDPAS program works, including eligibility requirements, and helped her understand that participation requires enrollment in Standard Montana Medicaid. When it became clear that Myra was not currently enrolled in Standard Medicaid, staff did not simply end the conversation. Instead, they explored next steps with her, shared additional caregiving resources in the community, and offered assistance with the Medicaid application process should she choose to move forward.

Just days before her surgery, Myra connected with an Independent Living Specialist to begin discussing longer-term options. After surgery, as she recovered and assessed her needs, she ultimately decided that pursuing Medicaid enrollment and formal caregiving services might not be necessary for her situation. Importantly, this decision was informed, thoughtful, and made on her own terms.

That is what independence looks like.

Even though Myra did not ultimately enroll in services, her experience reflects what LIFTT strives to provide every individual who contacts us: access to information, honest guidance, and respect for personal choice. She walked away with a clearer understanding of her options, greater confidence in navigating complex systems, and the reassurance that support is available if and when she needs it.

Stories like Myra’s also help LIFTT identify broader challenges that affect many people across Montana, including delays in Medicaid processing, gaps in post-surgical support options, and the need for systems that respond more quickly when individuals require short-term assistance. These insights strengthen our advocacy efforts and inform our vision for the future.

LIFTT exists to ensure people can make informed decisions about their lives, care, and independence. We serve individuals of all ages, backgrounds, and identities. LIFTT does not discriminate based on race, color, national origin, age, disability, sex, gender identity, sexual orientation, religion, or economic status. Everyone deserves access to information, opportunity, and the tools needed to live independently.

Whether someone receives services for years, for a season, or simply for a conversation, LIFTT is here. Empowerment begins with being heard, and every journey toward independence starts somewhere.

If you or someone you know has questions about independent living, caregiving options, or community resources, LIFTT is ready to help.

For More Information

If you would like to learn more about LIFTT’s programs and services, please contact one of our offices:

Living Independently for Today & Tomorrow (LIFTT)

Billings Office
1241 Crawford Drive
Billings, MT 59102
Phone: (406) 259 5181

Glendive Office
119 South Kendrick
Glendive, MT 59330
Phone: (406) 948 8500

You may also visit us online at http://www.liftt.org

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides aging and disabled members of the community with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple device.

Our Vision: Empowering aging and disabled individuals to LIFTT themselves above the barriers of life.

Our Mission: Living Independently for Today and Tomorrow – LIFTT’s mission is to empower aging and disabled individuals to live independently through education, support, and opportunities.

You can donate to LIFTT by clicking here.

Hope on Wheels

Hope on Wheels: How One Chair Kept Independence Rolling

This power wheelchair, donated to LIFTT, recently became an important lifeline for one of LIFTT’s SDPAS consumers.

On a cold December morning, just as the year was winding down, a small piece of news quietly arrived at LIFTT that would change someone’s life in a very big way. A set of donated, fully functioning power chairs had become available to us. To most people, that might sound like “equipment.” To our team, it sounded like a possibility: more independence, more safety, more dignity, more freedom of movement.

Almost immediately, one consumer came to mind. We’ll call him KD. His power chair was his lifeline. It was how he got out of bed, moved around his home, visited friends, and lived his life. But lately his chair had been failing: slowing down, malfunctioning, threatening to quit altogether. It needed serious work in the shop. The problem was cruelly simple: if his chair went in for repairs, KD would have no way to move. No backup. No second option. No independence.

The choice in front of him felt awful: stay mobile in a chair that might fail at any moment, or send it in and risk being stuck in bed, cut off from his daily life.

That’s the moment LIFTT’s people did what they do best.

KD’s PCA facilitators raised the alarm. The Independent Living Program stepped in. The newly opened upLIFTT Thrift Store joined the conversation. Together, the team began to puzzle through the problem: How do we get KD safely into a reliable chair today while his own is in the shop? How do we protect both the consumer and the organization? How do we turn a generous donation into a sustainable solution, not a one-time exception?

The LIFTT Team that made the chair loan possible. Front Row L-R: Madison Scott, Freda Mook, Pamela Ramirez, Theresa Sand Back Row L-R: Daniel Grubaugh, Holly Hanson, and Kaara Sarabia.

The LIFTT Team that made the chair loan possible. Front Row L-R: Madison Scott, Freda Mook, Pamela Ramirez, and Theresa Sand. Back Row L-R: Daniel Grubaugh, Holly Hanson, and Kaara Sarabia.

Over the next twenty-four hours, staff members traded ideas, reviewed policies, and pulled together their different areas of expertise. Out of that collaboration came something beautifully simple and deeply practical: LIFTT’s Temporary Wheelchair Loan Agreement, a clear, consumer-centered way to loan a power chair short-term while a primary chair is being repaired, with responsibilities, documentation, and consent all spelled out.

The first person to benefit from that new process was KD.

KD at home in the wheelchair made avalaible to him by LIFTT.

KD at home in the “loaner” wheelchair made avalaible to him by LIFTT.

When the donated chair was delivered, and he transferred into it for the first time, the change was immediate. He didn’t just gain a new set of wheels; he gained relief. He could keep his routine. He could move through his home and community. He could send his old chair to the shop without fear that his life would grind to a halt. What could have been days or weeks of isolation turned into one simple truth: life goes on.

Behind that moment was a whole network of care: the donor who trusted LIFTT with a valuable piece of equipment, the upLIFTT Thrift Store that helped steward the donation, the PCA Program that knows the realities consumers face every day, the IL team that sees independence as non-negotiable, and the leadership that helped turn a “what if” idea into a policy we can now use again and again.

For KD, it was “just” a loaner chair. For us, it was a promise kept.

This is who LIFTT is when a crisis rolls through the door: a team that will move heaven and earth, rewrite the playbook, and build new tools if that’s what it takes to keep someone living freely and joyfully in their own life. One donated power chair became “hope on wheels,” and it won’t be the last.

Thank you, Holly, Maddie, Kaara, Pam, Freda, Danial, and Theresa, for everything you do for LIFTT and the people we serve!

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides aging and disabled members of the community with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple or Android Device.

Our Vision: Empowering aging and disabled individuals to LIFTT themselves above the barriers of life.

Our Mission: Living Independently for Today and Tomorrow – LIFTT’s mission is to empower aging and disabled individuals to live independently through education, support, and opportunities.

You can donate to LIFTT by clicking here.

Journeying to Independence: Christian Owens

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or peer successfully completes a goal, their IL Specialist, Nutritional Health Coach, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time.

Christian Owens is a 20-year-old man from Glendive, Montana, who has been navigating the path to greater independence with courage, determination, and the support of LIFTT’s Independent Living team. Living with a learning disability, Autism, Bipolar Disorder, and ADD/ADHD, Christian faces daily challenges, but his goals are clear: he wants to secure stable housing, manage his own benefits, and eventually become a nurse.

Christian initially connected with LIFTT in early June, when Independent Living Specialist Sarah met with him at the Glendive Medical Center. He expressed his desire to become his own payee for his Social Security benefits, apply for Medicaid and SNAP, and learn how to better communicate with government agencies like the Social Security Administration. With Sarah’s help, Christian completed his intake paperwork and started working toward these goals.

Shortly after, feeling overwhelmed and unsure about his next steps, Christian walked over to the LIFTT office. Sarah and I worked together to develop a step-by-step plan. We agreed that Christian would benefit from services through Action for Eastern Montana’s WIOA employment program and the Social Security Ticket to Work program. We also supported him in initiating calls to Social Security and Action for Eastern Montana, and assisted with gathering documentation needed to prove that he was capable of becoming his own payee.

During this process, Christian opened up about significant housing concerns. He owns his trailer, but his landlord refuses to place him on the lot lease due to his Autism. Additionally, he was uncomfortable at home, reporting issues with marijuana smoke, conflict with family members, and a lack of access to clean drinking water. Despite several attempts to remove unwanted houseguests, he felt powerless and unheard. We connected Christian with Disability Rights Montana and began exploring options to improve his housing situation.

Over the following days, Christian remained in contact with Sarah and me, often calling just to vent or talk through his frustrations. One call in particular revealed how much stress he was under: his trailer was sold, he decided not to move to Kentucky as he had originally planned, and he was anxious about finding new housing and accessing his benefits. His phone was unreliable, and he had lost Sarah’s contact information at one point, but through persistence and teamwork, we stayed connected.

There were bright moments, too. Christian found a potential apartment within his budget and asked for help spelling words like “deposit” and “application” so he could write to the landlord. We scheduled an appointment for him to come into the office, and despite all the stress, his motivation remained strong.

On June 18, Christian called us twice—once to proudly share that he had signed the lease for his new apartment, and again to say that he had been approved by Social Security to be his own payee. His joy and relief were evident. “I just had to call and tell you,” he said. “I’m so happy.”

Christian’s journey is far from over, but his recent accomplishments are a testament to his resilience and the power of advocacy, patience, and support. He has been referred to LIFTT’s peer program for continued connection and encouragement as he takes his next steps. We are proud of the progress he has made and look forward to walking alongside him as he builds the life he wants and deserves.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides aging and disabled members of the community with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple or Android Device.

You can donate to LIFTT by clicking here.

Carlos: From Fatigue to Flourishing

examples of some high potassium foods recommended to Carlos by our nutritional health coaches, including avocado, cucumber and tomatoes

A selection of high potassium foods recommended to Carlos by our nutritional health coaches, including avocado, cucumber, tomato, and garlic.

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or peer successfully completes a goal, their IL Specialist, Nutritional Health Coach, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time. This story features LIFTT’s Executive Director, Carlos Ramalho, who recently became a consumer of our nutritional health coaches due to a potassium deficiency.

It all started with a simple routine blood test. Carlos Ramalho, Executive Director of LIFTT, wasn’t expecting any surprises — until his doctor called with the results. His potassium levels were dangerously low.

The Silent Struggle of Low Potassium

Most people don’t think much about potassium, but this essential mineral plays a vital role in muscle function, heart health, and nerve signaling. When levels drop too low, the body sends out distress signals in the form of:

Muscle weakness and cramps
Fatigue and sluggishness
Irregular heartbeat or palpitations
Tingling or numbness
Dizziness and fainting spells
Mood changes, including irritability or depression

Looking back, Carlos realized that he had been feeling awful for weeks. He often struggled to get through meetings, felt exhausted even after a full night’s sleep, and had moments of dizziness that made simple tasks feel overwhelming. He dismissed the symptoms as stress, but now he knew better.

A Different Path: Food as Medicine

When his doctor suggested potassium supplements, Carlos hesitated. He didn’t want to rely on pills or synthetic solutions if there was a natural way to heal. That’s when he turned to LIFTT’s Nutritional Health Coaches, Anya Pulis, and Eileen Rodriguez, who introduced him to the idea of Food as Medicine.

They explained that low potassium is often linked to a diet lacking in potassium-rich foods and that, instead of medication, he could restore his levels by eating the right kinds of foods. They recommended that he incorporate nutrient-dense, potassium-packed foods into his daily meals.

The Power of Potassium-Rich Foods

With their guidance, Carlos built a new diet around potassium-rich foods such as:

Avocados
Tomatoes
Garlic
Cucumbers
Sweet potatoes
Spinach and kale
Bananas
Oranges
Coconut water
Beans and lentils
Yogurt and dairy products
Salmon and other fatty fish

Cooking Up a Healthier Life

Excited about this natural approach, Carlos and his family turned their kitchen into a culinary lab, experimenting with potassium-rich recipes. For over a month, their meals centered around fresh, whole foods designed to restore Carlos’s body’s balance.

Here are some of their go-to meals:

Breakfast:

Avocado toast with whole-grain bread and tomato slices
Greek yogurt with bananas and a sprinkle of nuts
Smoothie with spinach, coconut water, and oranges

Lunch:

Spinach and lentil salad with garlic vinaigrette
Baked sweet potato with grilled salmon and steamed kale
Guacamole with whole-grain crackers

Dinner:

Tomato-based stew with beans and lean chicken
Cucumber, avocado, and garlic salad
Grilled fish with roasted vegetables

And instead of plain water, Carlos drank gallons of coconut water, a natural electrolyte powerhouse that helped hydrate and replenish his system.

A Transformative Result

After committing to this diet for a month, Carlos returned for new bloodwork. The results? His potassium levels had not only climbed back to normal — they were now 20% above the minimum!

He was pleasantly surprised and deeply satisfied with the outcome. What seemed like a health setback became a journey of empowerment and discovery.

A Firm Believer in Food as Medicine

Today, Carlos feels more energetic, stronger, and motivated in his daily life. He has also become a firm believer in the power of Food as Medicine. He is now immersing himself in learning how nutrition can prevent and heal illnesses—not just for himself but for the entire LIFTT community.

“I had no idea how much the right foods could completely transform the way I feel,” Carlos shares. “Now, I want to help others understand the power of nutrition and how they can take charge of their health — one meal at a time.”

At LIFTT, we believe that food is more than just fuel — it’s a tool for healing, strength, and vitality. If you’re interested in learning how food can improve your health, reach out to LIFTT’s Nutritional Health Coaches Anya Pulis, (406) 606-1761 or anyap@liftt.org, and Eileen Rodriguez, (406) 294-5185 or eileenr@liftt.org and explore how simple changes to your diet can make a world of difference!

Justin: From Setback to Success

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or peer successfully completes a goal, their IL specialist, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time

At LIFTT, we believe that everyone has the potential to accomplish great things, regardless of the challenges they face. Justin’s story is a testament to that belief — a journey of determination, resilience, and the incredible power of opportunities.

Justin first reached out to us with a dream: to start his own mobile welding business. He had already taken some initial steps but needed guidance on creating a business plan to bring his vision to life. Together, we connected him with community partners who provided resources and support, and we learned alongside him as he began shaping his dream.

At the time, Justin was working at a local hotel. However, with the birth of his child, he decided to put his welding business on hold to focus on his family and his hotel job. Slowly, he began to take on welding projects on the side, inching closer to his goal.

A Turning Point

Justin’s journey took an unexpected turn when he lost his job at the hotel. This could have been a devastating setback, but instead, it became a pivotal moment. Jen Hawkinson, his IL Specialist, referred Justin to Gate City Radiator, a local business in need of a skilled welder. She encouraged him to mention her name to the owner, Scott Mills, whom she knew well. Justin was promptly hired, and his talent and dedication quickly made an impression.

A Dream Within Reach

Scott Mills, the owner of Gate City Radiator, had been looking to retire but had yet to find the right person to take over the business — until Justin came along. Impressed by Justin’s work ethic and potential, Scott began discussing the possibility of selling the business to him. As of now, the two are in the process of exploring what this transition might look like, marking an exciting new chapter in Justin’s journey.

Empowered to Succeed

Justin’s story illustrates what can happen when dreams are met with support and opportunity. From navigating the challenges of starting a business to embracing new roles and responsibilities, Justin has shown that individuals with disabilities can thrive, contribute, and succeed when given the chance.

At LIFTT, we’re proud to have been part of Justin’s journey, and we’re inspired by his courage to pursue his goals. His story is a reminder that setbacks are often opportunities in disguise, and with perseverance and the right resources, anything is possible.

Moving Forward

As Justin takes the next steps toward owning Gate City Radiator, we’ll continue to support him however we can. His story isn’t just about individual success — it’s about the power of community, the importance of believing in oneself, and the incredible potential of people who are often underestimated.

To Justin, we say: Congratulations on everything you’ve achieved so far. We’re excited to see what’s next for you!

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides people with disabilities with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit LIFTT.org or download our mobile app for your Apple or Android Device.

You can donate to LIFTT by clicking here.

Melissa: Celebrating Independence

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or peer successfully completes a goal, their IL specialist, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time

A Year of Transformation

Imagine a life where every day is a battle to complete the simplest tasks—a life where independence feels out of reach and barriers stand tall. For Melissa, age 50, this was once her reality. But in July 2023, her story took a remarkable turn. She joined LIFTT’s Community First Choice Self-Direct Personal Assitance Services (CFC/SDPAS) and embarked on a journey that would change everything.

Melissa came to us seeking assistance with nearly every aspect of daily living: bathing, dressing, hygiene, mobility, meal preparation, exercise, and medication management. Her needs extended to maintaining her home, shopping, integrating into the community, ensuring her safety, and escorting her to vital medical appointments. With the compassionate support of LIFTT and her Personal Care Assistants, Melissa received 11.5 hours of personalized care each week. For over a year, she thrived, rediscovering her strength and reclaiming her life.

Under LIFTT’s care, Melissa experienced not just assistance but empowerment. She regained confidence and a sense of dignity that many thought impossible. With her care team by her side, she became more mobile, healthier, and more connected to her community. Tasks that once felt insurmountable were met with grace and determination. Melissa wasn’t just surviving—she was flourishing.

A Bold Decision: Charting a New Path

On November 7, 2024, Melissa made a decision that astounded everyone: she chose to transition to an assisted living facility. This wasn’t a step back but a leap forward—a testament to her growth and determination. The Melissa of 2023 might have hesitated, but the Melissa of 2024 was ready to embrace a new chapter with open arms.

Her choice to leave the CFC/SDPAS program was bittersweet for all of us at LIFTT. Melissa’s departure marked the end of one chapter but the beginning of another. It’s a poignant reminder of what Self-Direction is all about: We empower individuals to make choices, regain independence, and live life on their own terms.

A Story That Inspires Us All

Melissa’s journey is more than a success story; it’s a testament to the transformative power of care, compassion, and community. At LIFTT, we don’t just provide services; we build bridges to independence, strength, and hope!

As we look toward 2025, Melissa’s story reminds us why we do what we do. To Melissa, we say: Thank you for allowing us to be part of your journey. Your courage inspires us all.

If you or someone you know could benefit from LIFTT’s CFC/SDPAS Program, don’t wait. Independence begins here. Contact us at (406) 259-5181 or visit www.liftt.org. Together, we can create more stories of transformation, just like Melissa’s.

Tetona: A Legacy of Resilience

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or peer successfully completes a goal, their IL specialist, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time

Tetona’s Remarkable Journey with LIFTT

Sometimes, the most extraordinary stories are found in the quiet strength of those who persevere through unimaginable challenges. Tetona’s journey, though marked by hardships, is one of profound courage, resilience, and the power of community. Her story reminds us of the transformative impact of LIFTT’s Community First Choice Self-Direct Personal Assitance Services (CFC/SDPAS) and the unwavering commitment to ensuring that independence and dignity are not luxuries but rights.

Tetona first came to LIFTT on July 2, 2015, facing a mountain of medical challenges. Diagnosed with Type II Diabetes, End-Stage Renal Failure, PTSD, OCD, COPD, Bipolar Disorder, and Ruptured Discs, her path was steep and unrelenting. Despite these overwhelming odds, Tetona had one unwavering desire: to stay in her own home, surrounded by the comfort and memories of a life well-lived.

A Partnership for Independence

With the support of LIFTT and her dedicated Personal Care Assistants (PCAs), Tetona made that dream a reality. Through 28 hours of care each week, her PCAs became her lifeline, assisting her with daily tasks that many take for granted—bathing, dressing, hygiene, toileting, mobility, meal preparation, medication management, and exercise. They maintained her home, ensuring it remained a safe haven and provided companionship, community integration, and a vital connection to the outside world.

LIFTT’s program gave Tetona the freedom to live on her own terms. It was not just about care—it was about creating an environment where she could thrive despite the odds stacked against her.

A Life of Quiet Bravery

Tetona’s story is a testament to the human spirit’s resilience. Though her journey ended at age 56, her legacy speaks volumes about the profound impact of compassionate care. Through her strength, Tetona reminded us all that dignity and independence are worth fighting for, even in the face of life’s most daunting trials.

Her life was one of quiet bravery, filled with moments of connection and gratitude. The support she received through LIFTT’s CFCSDPAS program was more than just assistance; it was the foundation upon which she could stand tall and live her life fully, in her own way.

Moving Forward in Memory of Tetona

Tetona’s passing is a deep loss to all of us at LIFTT, but we will carry forward her story. It fuels our mission to empower individuals with disabilities and chronic illnesses, ensuring they can live with independence, comfort, and dignity.

As we reflect on Tetona’s remarkable journey, we are reminded of the profound importance of the work we do. To Tetona’s family, we offer our heartfelt condolences and gratitude for allowing us to share in her life. Her courage continues to inspire us.

Join LIFTT in Continuing the Mission

If you or someone you know could benefit from LIFTT’s Community First Choice Self Direct Personal Assistance Program, please reach out to us. Together, we can create more stories of resilience and dignity, just like Tetona’s. For more information, call LIFTT today at (406) 259-5181 or visit liftt.org.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides people with disabilities with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple or Android Device.

You can donate to LIFTT by clicking here.

LIFTT’s Peers: Celebrating Abilities

Editor’s Note: LIFTT’s overall success is measured in large part by the success of consumers and peers in achieving their individual goals. When a consumer or one of our peers successfully completes a goal, their IL specialist, PCA facilitator, or Peer Program Coordinator writes up a “success story.” It is our privilege and pleasure to share some of them with you from time to time

At LIFTT, we believe that disabilities can be transformed into unique abilities, depending on how we respond to them. Every challenge can become an opportunity, every obstacle a chance for innovation. We aim to support individuals in discovering their strengths, embracing their uniqueness, and finding ways to live independently, enjoy life, and succeed. Here, we share the inspiring stories of our eight peers, whose journeys remind us that true strength lies in how we view and use our abilities.

Sue W.

Sue W., a 77-year-old woman with bipolar disorder and a back injury, faces unique challenges. Bipolar disorder affects her mood, energy, and ability to function, leading to periods of extreme highs and lows. Her back injury limits her mobility, making it difficult to perform tasks that require physical exertion. Sue may experience anxiety when learning new tasks, but with detailed guidance, she excels. Her mobility is limited, necessitating that she use a walker, take breaks, and perform seated tasks.

Initially a consumer, Sue successfully obtained adaptive equipment for her home and recently mastered using public transportation. As a peer mentor, Sue has been instrumental in preparing COVID tests for distribution, organizing brochures for outreach events, and assisting her supervisor with peer data. She also excelled at making callbacks to consumers offering COVID-19 tests. Sue has been a peer for two years and is a great asset, always eager to help where needed. The LIFTT staff greatly appreciates her people skills and willingness to assist. Sue’s journey is a testament to others with similar disabilities who believe they can achieve independence and contribute significantly to their communities with perseverance and the right support. Sue is an inspiration and a great example for us to follow. We hope to be 77 years old and live as independently as she does.

Jocelyn V.

Jocelyn V., a 20-year-old woman with ADHD and anxiety/bipolar disorder, faces difficulties staying on task and focusing. ADHD affects her attention, hyperactivity, and impulsivity, while anxiety and bipolar disorder can lead to overwhelming emotions and mood swings. Living with her family and helping maintain their ranch, Jocelyn’s love for arts and crafts shines through her participation in social groups. Her eagerness to serve positively is evident in many ways.

As a personal care assistant to a family member, Jocelyn’s help is invaluable. At LIFTT, she is always excited to assist, whether preparing outreach materials, helping with payroll tasks, or cooking food for the team and consumers. Her positive and engaging personality makes her a joy to work with. Jocelyn has also expressed interest in facilitating classes and workshops, showing great potential as a future art teacher. Jocelyn’s story inspires others with similar disabilities, demonstrating they can overcome challenges and lead meaningful, independent lives. Jocelyn brought so much joy to LIFTT. She “lifted” LIFTT as an organization and added music to it because she sings about everything. We need to learn to dance to the sound of her voice.

Vern A.

Vern A., a 56-year-old man with cerebral palsy and a learning disability, faces daily challenges as a wheelchair user with limited mobility. Cerebral palsy affects his motor skills, balance, and coordination, making physical activities challenging. His learning disability adds to his struggles with reading, writing, and memory retention. Despite these challenges, Vern writes his name with focused effort and sometimes needs reminders due to memory issues.

As LIFTT’s first established consumer of the Self Direct Personal Assistance Services program, Vern chooses and employs his personal care assistants, allowing him to live independently in his apartment. He also has access to a vehicle and public transportation. Vern’s desire to participate is his greatest asset. He enjoys talking to people and volunteers for task forces and outreach events. Vern has appeared in several LIFTT video productions, sharing his life experience to benefit consumers, peers, and community members. Vern is a valuable asset to the LIFTT team, embodying what it means to share his experience for the greater good. His example is crucial for others with similar disabilities, showing that independence and meaningful community involvement are possible. Vern is LIFTT’s movie star, and we will not let him go to Hollywood. We acknowledge that he deserves many Oscar nominations for his roles in LIFTT’s video clips.

Rebecca A.

Rebecca” A., a 49-year-old woman with a developmental disability and cerebral palsy, faces challenges with decision-making, impulse control, and memory retention. Her developmental disability affects her cognitive functions, and cerebral palsy impacts her motor skills, although she is ambulatory with good mobility. Living with family, she strongly desires to move to a supported living setting and is exploring the Bridges of Montana Program for more independence.

Initially seeking advocacy assistance for her Medicaid benefits, Rebecca was referred to the Peer Program after achieving her goal. Rebecca participates in a day program to stay socially connected and active. Although recent medical issues and a busy schedule have limited her time at LIFTT, Rebecca’s qualities are highly valued. Her strong desire to help, active lifestyle, and persistent good attitude make her a wonderful addition to the LIFTT team. Rebecca’s determination and positivity inspire others with similar disabilities, proving they can achieve their goals and live independently. Rebecca is an inspiration. Her positive attitude encourages us to move forward and overcome whatever attempts to limit us.

Michelle Jones

Michelle Jones, a 55-year-old woman with cerebral palsy and numerous additional disabilities, faces daily challenges. Cerebral palsy affects her muscle coordination and movement, while her neurological and learning disabilities, speech impairment, and developmental disabilities further complicate her ability to perform daily tasks. Michelle also deals with depression, anxiety, PTSD, OCD, and various physical health issues, making her day-to-day life complex.

Initially seeking housing, Michelle was recognized as a good candidate for the Peer Program. Currently living with her family, she is eager for more independence. Despite memory problems and difficulties following instructions, Michelle is enthusiastic and diligent. She has helped prepare outreach materials and paperwork inserts for CSR folders. Michelle aims to attend Living Well in the Community and Community Living Skills workshops. Her willingness to help and be utilized despite her disabilities is greatly appreciated. Michelle’s perseverance and dedication serve as a powerful example for others with similar disabilities, showing that they, too, can strive for and achieve independence.

Austin Davidson

Austin Davidson, a 28-year-old man with multiple disabilities, including orthopedic issues, obesity, depression, autism, and ADHD, faces significant challenges. Autism affects his social interactions and communication, while his orthopedic issues and obesity limit his physical mobility. Depression and anxiety add to his emotional struggles, making everyday tasks difficult.

Initially applying for housing, Austin was referred to the Peer Program. He assisted with outreach materials and other small tasks but has become busy with parenting and job coaching. Although he has stepped away from the Peer Program, Austin has expressed interest in participating in workshops such as “Living Well in Community” and “Community Life Skills.” His vibrant personality and focus, when given direct instructions, make him a great addition to the team if he chooses to return. Austin’s story shows others with similar disabilities that it is possible to manage their challenges, find support, and live a fulfilling life.

Peggy Royer

Peggy Royer, a 68-year-old woman with mental and emotional illnesses, faces the daily challenge of managing her depression. Her mental health condition affects her mood, energy levels, and ability to function, often leading to isolation and difficulty performing daily tasks.

Referred to the Peer Program by her family, Peggy’s clerical experience allowed her to assist LIFTT’s Finance Department and reception desk. The LIFTT staff greatly appreciated her ability to work with minimal instruction and her eagerness to help. Although Peggy has left the Peer Program due to life changes, she is always welcome back. Her quiet but likable nature made her a valuable asset during her time with LIFTT. Peggy’s journey is a testament to others with similar disabilities, showing that they can find purpose and contribute meaningfully to their community despite their challenges.

Adrienne Thurman

Adrienne Thurman, a 20-year-old woman with low vision/blindness, faces significant daily challenges. Her visual impairment limits her ability to perform tasks that require sight, and she relies on assistive technology and adaptive equipment like CCTV and magnification software to function. Adrienne cannot drive and depends on pre-arranged transportation for her mobility.

Initially seeking assistance with registration for the Montana Association for the Blind’s Summer Orientation Program and acquiring basic independent living skills, Adrienne was referred to the Peer Program by her IL Specialist. Adrienne loves horses and dreams of owning and operating stables. At LIFTT, Adrienne completed the Living Well in the Community Workshop and assisted with preparing outreach materials and ILS clerical tasks. Her good attitude, youthful enthusiasm, and willingness to learn new skills make her a wonderful asset to the LIFTT team.

Our next peer could be you!

A peer mentor is more than just a guide; they are a beacon of hope, a living testament to the power of perseverance and the strength of community. Peers at LIFTT are individuals who, despite their disabilities, have embraced their unique abilities and are committed to helping others do the same. By sharing their experiences and offering support, they help others navigate their challenges and achieve greater independence.

If you have a disability and want to transform it into an ability, consider joining LIFTT’s Peer Mentor Program. We serve the following counties: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. We are waiting for you to become our peer. Like those shared here, your journey can inspire others and help create a more inclusive and supportive community. Join us at LIFTT and discover the power within you to live independently, enjoy life, and succeed. For more information about joining the LIFTT peer program or any of our programs and services, contact your nearest LIFTT office at (406) 259-5181 (Billings), (406) 948-8500 (Glendive), or send us a note on the web at liftt.org/contact.

About Living Independently for Today & Tomorrow (LIFTT): LIFTT is a Montana 501(c)3 corporation organized as a Center for Independent Living (CIL). With team members based in Billings and Glendive, LIFTT provides people with disabilities with programs and services that help empower them to break down the physical, bureaucratic, and cultural barriers that prevent them from being fully independent participants in their lives and communities throughout 18 counties in southeastern and south-central Montana: Big Horn, Carbon, Carter, Custer, Dawson, Fallon, Garfield, Golden Valley, McCone, Musselshell, Powder River, Prairie, Richland, Rosebud, Stillwater, Treasure, Wibaux, and Yellowstone. For more information, please visit liftt.org or download our mobile app for your Apple or Android Device.

You can donate to LIFTT by clicking here.